Legal
Shipping Policy
Last updated: 10 September 2026
1. Dispatch times
We aim to dispatch orders within 1–3 working days (Monday to Friday, excluding UK bank holidays). We email you when your order ships.
2. Delivery rates and timeframes
| Region | Cost | Estimated delivery |
|---|---|---|
| UK | £3.95 | 2–3 working days from dispatch |
| Europe | £9.95 | 5–7 working days from dispatch |
| US & Hawaii | £14.95 | 10–14 working days from dispatch |
| New Zealand & Australia | £14.95 | 14–21 working days from dispatch |
3. International orders
Orders shipped outside the UK may be subject to import duties, taxes, or customs fees charged by your country on arrival. These are not included in your order total and are your responsibility to pay.
4. Missing, delayed, or damaged items
If your order hasn't arrived within the estimated timeframe, or arrives damaged, please contact us using the details below and we'll help sort it out.
5. Changes to this policy
We may update this shipping policy from time to time, for example if our rates or delivery partners change. Any updates will be posted on this page with a revised effective date.
6. Contact us
If you have any questions about your delivery, please get in touch by email at aloha@ohanabarbell.com or by phone on +44 161 547 3340.